# How to delete your account

## Quick answer

In TextPort:

1. Tap the gear in the top left of **Saved Chats**.
2. Tap **Your Data**.
3. Tap **Delete All Your Data**.
4. Slide **Slide to delete** to the end.

This deletes your account and all your saved chats. You cannot undo it.

## What you need

- TextPort on your iPhone
- An internet connection

## Steps

1. Tap the gear

   It is in the top left of **Saved Chats**. **Settings** opens.

2. Tap **Your Data**

   It is below **Privacy & Security**. **Your Data** opens.

3. Tap **Delete All Your Data**

   It is under **DANGER ZONE**. TextPort asks **Delete All Your Data?**

4. Slide **Slide to delete**

   Slide the button all the way to the right. TextPort shows **Deleting your data…**.

   Tip: To stop, tap the X.

5. Check for the welcome screen

   TextPort starts over, like a new app. Your chats are gone.

## Done

Your account and all your saved chats are deleted. Your chats in Messages are still on your iPhone.

## Problems

| What you see | What to do |
| --- | --- |
| **Something Went Wrong** | Check that your iPhone is online. Tap **OK**. Do steps 3 and 4 again. |
| You only want to free up space. | See [See and delete your data](https://textport.com/guides/see-and-delete-your-data.md). |
| You only want to delete one chat. | See [Rename or delete a chat](https://textport.com/guides/rename-or-delete-a-chat.md). |
| None of these match. | Email [support@textportapp.com](mailto:support@textportapp.com). Say which step you were on. Say what you saw. We usually reply within a day. |

## Questions

### Is there a button called Delete Account?

No. **Delete All Your Data** deletes your account too.

### Does this delete my chats in Messages or WhatsApp?

No. It deletes only what is saved in TextPort. Your chats stay in Messages and WhatsApp.

### Does it delete my data on my other devices?

Yes. TextPort deletes your data and chats across all your devices.

### Does this cancel my subscription?

No. Deleting your account does not cancel a subscription. To cancel it, open the iPhone Settings app. Tap your name, then **Subscriptions**.

### Is deleting the app the same thing?

No. Deleting the app from your iPhone does not delete your account. Do these steps first.

### Can I get my chats back?

No. Export any chat you want to keep first. See [Export a chat to PDF](https://textport.com/guides/export-a-chat-to-pdf.md).

## Next guides

- [How to see and delete your data](https://textport.com/guides/see-and-delete-your-data.md): You will see which files TextPort keeps on your iPhone, and you can delete them.
- [How to export a chat to PDF](https://textport.com/guides/export-a-chat-to-pdf.md): You will get a PDF of one chat, with names, dates, and times, ready to share or print.
- [How to contact support or report a problem](https://textport.com/guides/contact-support-or-report-a-problem.md): Your question or problem will reach TextPort support, with your email so they can answer.

TextPort guide for iPhone. Updated 2026-11-05. Web page: https://textport.com/guides/delete-your-account