# How to import a chat from KakaoTalk with TextPort

## Quick answer

1. In KakaoTalk, open the chat. Tap **≡**, then the gear.
2. Tap **Export Messages**, then **Save All Messages to Documents**.
3. Open **Files**. Tap **On My iPhone**, then **KakaoTalk**.
4. Touch and hold the ZIP file. Tap **Share**.
5. Tap **TextPort** in the share sheet.
6. In TextPort, tap **Import … Messages**.

The chat then opens in TextPort.

## What you need

- TextPort on your iPhone
- KakaoTalk on the same iPhone

## Steps

1. Tap **Add Chat**

   Open TextPort. It is at the bottom of **Saved Chats**.

2. Tap **Import from KakaoTalk**

   If it is not there, tap the app name at the top and pick **KakaoTalk**. **Import from KakaoTalk** opens.

3. Tap **Open KakaoTalk**

   It is the blue button at the bottom. **KakaoTalk** opens.

4. Open the chat, then tap **≡**

   It is at the top right of the chat in KakaoTalk. A menu opens.

5. Tap the gear

   It is at the bottom of the menu. The chat's settings open.

6. Tap **Export Messages**

   It is in the list of settings. KakaoTalk asks how to export.

7. Tap **Save All Messages to Documents**

   Wait until KakaoTalk is done. It saves a ZIP file in the Files app.

   Tip: The other choice sends the text by email. It does not make the ZIP file.

8. Open the **Files** app

   It is Apple's app with a blue folder icon.

9. Tap **On My iPhone**

   It is under **Locations**. Your folders show.

   Tip: If you do not see **Locations**, tap **Browse** at the bottom.

10. Tap **KakaoTalk**

    It is a folder. The ZIP file is in it.

11. Touch and hold the ZIP file

    Its name starts with **Kakaotalk_Chat**. A menu opens.

12. Tap **Share**

    It is at the top of the menu. The share sheet opens.

13. Tap **TextPort**

    Find it in the row of apps. TextPort opens and shows how many messages it found.

14. Tap **Import … Messages**

    The button shows the number of messages. The chat then opens.

    Tip: To save fewer days, tap **Custom range** first. It shows only if the chat spans more than one day.

15. Read the chat

    A photo shows as a word, like Photo. The chat is in **Saved Chats**.

## Done

Your KakaoTalk chat is saved in TextPort, word for word. You can export it.

## Problems

| What you see | What to do |
| --- | --- |
| **Which one is you?** | You see this for a group chat. Tap the name you use in this chat. Then tap **Import … Messages**. |
| You need the photos too. | The import has only text. Tap **On Your iPhone** on the Add Chat sheet. See [Import a chat with Scroll Capture](https://textport.com/guides/import-a-chat-with-scroll-capture.md). |
| There is no **KakaoTalk** folder in Files, or it has no ZIP file. | The export did not finish. In KakaoTalk, do steps 6 and 7 again. Wait until KakaoTalk is done. |
| There is no **TextPort** in the share sheet. | Swipe the row of apps to the end. Tap **More**. Find **TextPort** there. |
| **Couldn't import this chat** | Tap **Retry**. If it fails again, tap **Dismiss**. Export the chat from KakaoTalk again. |
| The **Import … Messages** button is gray. | The dates you picked have no messages. Pick other dates. Or tap **All messages**. |
| **Processing failed.** | TextPort could not read the file. Export the chat from KakaoTalk again. Share the new ZIP file with TextPort. If it fails again, [contact support](https://textport.com/guides/contact-support-or-report-a-problem.md). |
| The chat says **Import failed** in **Saved Chats**. | TextPort could not read the file. The chat is empty. Export the chat from KakaoTalk again and share the new ZIP file. If it fails again, [contact support](https://textport.com/guides/contact-support-or-report-a-problem.md). |
| You picked the wrong name. | Tap the chat name at the top. **Chat Details** opens. Tap the person who is you. Turn on **This is me**. Tap the back button, then the **X**. |
| TextPort asks you to unlock this. | Follow the steps on the screen. Then share the ZIP file from Files again. |
| None of these match. | Email [support@textportapp.com](mailto:support@textportapp.com). Say which step you were on. Say what you saw. We usually reply within a day. |

## Questions

### Can I edit the messages?

No. A KakaoTalk import is an exact copy of the export.

### Does it work for group chats?

Yes. TextPort asks which person is you.

### Where do the photos go?

KakaoTalk puts them in the ZIP file. They stay there. TextPort imports the text of the chat.

### Does it work with an export from Android or a computer?

No. TextPort reads the ZIP file that KakaoTalk for iPhone makes.

### Does this change my chat in KakaoTalk?

No. KakaoTalk keeps the chat as it is.

## Next guides

- [How to pick a way to import a chat with TextPort](https://textport.com/guides/pick-a-way-to-import-a-chat.md): You will know which way to import your chat, and where to tap to start it.
- [How to import a chat with Scroll Capture in TextPort](https://textport.com/guides/import-a-chat-with-scroll-capture.md): You will get a chat from any app saved in TextPort, made from a screen recording of you scrolling.
- [How to export a chat to PDF with TextPort](https://textport.com/guides/export-a-chat-to-pdf.md): You will get a PDF of one chat, with names, dates, and times, ready to share or print.

TextPort guide for iPhone. Updated 2026-11-13. Web page: https://textport.com/guides/import-a-chat-from-kakaotalk