# How to put chats in folders with TextPort

## Quick answer

In **Saved Chats**:

1. Long press the chat.
2. Tap **Add to Folder**, then **New Folder…**.
3. Type a name. Tap the check mark.
4. Tap the folder at the top of **Saved Chats**.

Inside a chat, tap **…**, then **Add to Folder**.

## What you need

- TextPort on your iPhone
- A chat saved in TextPort

## Steps

### From Saved Chats

1. Long press the chat

   In **Saved Chats**, press and hold the chat. A menu opens.

2. Tap **Add to Folder**

   It is in the menu. The menu shows your folders.

3. Tap **New Folder…**

   It is under **None**. **New Folder** opens.

   Tip: If the folder is already there, tap its name instead.

### Inside a chat

1. Tap **…**

   Open the chat. **…** is at the bottom right. A menu opens.

2. Tap **Add to Folder**

   It is at the bottom of the menu. **Add to Folder** opens.

3. Tap **New Folder…**

   It is under **None**. **New Folder** opens.

   Tip: If the folder is already there, tap its name instead.

### After that, on every path

Numbers continue from From Saved Chats.

4. Type the folder name

   For example, Family. The keyboard is already open.

5. Tap the check mark

   It is the blue button in the top right. A folder bar shows at the top of **Saved Chats**.

6. Tap the folder

   It is in the bar at the top of **Saved Chats**. Only its chats show.

   Tip: Inside a chat, tap the back button first. To see every chat again, tap **All**.

## Done

Your chats are sorted. Tap a folder at the top of Saved Chats to see only its chats.

## Problems

| What you see | What to do |
| --- | --- |
| There is no folder bar at the top. | The bar shows only when you have a folder. Do steps 1 to 5 to make one. |
| **This folder is empty** | Tap **All**. Long press a chat. Tap **Add to Folder**, then the folder. |
| Inside a chat, **Add to Folder** does nothing. | Update TextPort. Or use the [From Saved Chats](https://textport.com/guides/put-chats-in-folders#saved-chats) steps. |
| A chat left its old folder. | A chat can be in one folder at a time. Moving it takes it out of the old one. |
| Your folders are gone on a new iPhone. | Folders are saved on this iPhone only. Your chats are still there. Make the folders again on the new iPhone. |
| None of these match. | Email [support@textportapp.com](mailto:support@textportapp.com). Say which step you were on. Say what you saw. We usually reply within a day. |

## Tips

- To take a chat out of a folder, pick **None**.
- To move many chats, long press a chat. Tap **Select**. Tap the chats. Tap the folder button at the bottom.
- To make an empty folder, tap the plus button in the folder bar. Or tap **…** in the top right, then **New Folder**.
- To rename a folder, long press it in the bar. Tap **Rename**.
- To delete a folder, long press it in the bar. Tap **Delete**. Slide **Slide to delete** to the right.
- To see all folders in one list, open **Settings**, then **Chat Folders**.

## Questions

### What happens to chats when I delete a folder?

They stay. You still see them under **All**. Only the folder goes away.

### Can I put a chat in two folders?

No. Each chat can be in one folder.

## Next guides

- [How to rename or delete a folder with TextPort](https://textport.com/guides/manage-folders.md): Your folders will have the right names, and the ones you do not need will be gone.
- [How to rename or delete a chat with TextPort](https://textport.com/guides/rename-or-delete-a-chat.md): Your chat will have a clear name, or it will be gone from TextPort.
- [What the Saved Chats screen in TextPort shows](https://textport.com/guides/what-the-saved-chats-screen-shows.md): You will know what each part of the Saved Chats screen means and what you can tap.

TextPort guide for iPhone. Updated 2026-11-10. Web page: https://textport.com/guides/put-chats-in-folders