Terms of Use

TEXTPORT END USER LICENSE AGREEMENT

This End User License Agreement (“Agreement”) is a legal agreement between you (“you” or “User”) and Tsubasa Technologies G.K., a godo kaisha organized under the laws of Japan, with its principal place of business available upon request (“TextPort,” “Company,” “we,” “us,” or “our”), governing your use of the TextPort mobile application, any companion desktop software, our website, and any related services, features, content, or software we make available (collectively, the “App”).

BY DOWNLOADING, INSTALLING, ACCESSING, OR USING THE APP, YOU AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT DOWNLOAD, INSTALL, ACCESS, OR USE THE APP.

1. ACKNOWLEDGEMENT

This Agreement is concluded solely between you and TextPort, and not with Apple Inc. or its subsidiaries (“Apple”). TextPort, and not Apple, is solely responsible for the App and its content.

2. COMPANY DETAILS AND CONTACT

Application Provider:

Tsubasa Technologies G.K.
Address: Available upon request
Email: [email protected]
Phone: Available upon request

Questions, complaints, or claims regarding the App should be directed to TextPort using the contact details above.

3. LICENSE GRANT

Subject to your compliance with this Agreement, TextPort grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install, access, and use the App on devices that you own or control, solely as permitted by this Agreement and any applicable platform usage rules.

You may not:

• copy, modify, adapt, translate, or create derivative works of the App;
• sell, resell, rent, lease, lend, distribute, sublicense, or otherwise make the App available to third parties except as expressly permitted by applicable platform rules;
• reverse engineer, decompile, disassemble, or attempt to derive source code from the App, except to the extent such restriction is prohibited by applicable law;
• use the App to build a competing product or service;
• remove or alter any proprietary notices; or
• use the App in violation of any law, regulation, court order, or third-party right.

All rights not expressly granted to you are reserved by TextPort and its licensors.

4. DESCRIPTION OF THE APP

TextPort is a utility application that enables users to export, back up, archive, organize, and convert message conversations and related communications into machine-generated text exports, transcripts, PDFs, CSVs, or other output.

The App may provide more than one extraction method, including:

• Screenshot / Recording Transcription. The App may use optical character recognition (“OCR”), artificial intelligence (“AI”), and third-party processing services or models to analyze screenshots and screen recordings of message conversations and generate automated transcript output from visible content.
• Desktop Backup Extraction. The companion desktop application may read data from local device backups to extract and export conversations.

Different extraction methods may produce different outputs, formats, metadata, and levels of completeness.

THE APP IS A SOFTWARE TOOL ONLY. THE APP IS NOT A LAW FIRM, LAWYER, LEGAL SERVICE, CERTIFIED COURT REPORTER, E-DISCOVERY PROVIDER, FORENSIC IMAGING SERVICE, OR PROVIDER OF CERTIFIED, OFFICIAL, OR AUTHENTICATED TRANSCRIPTS OR RECORDS.

TextPort does not provide legal advice, legal opinions, litigation strategy, evidentiary advice, forensic authentication, chain-of-custody services, or any guarantee regarding admissibility, authenticity, completeness, or fitness for use in any legal, regulatory, governmental, administrative, insurance, employment, or dispute-related matter.

5. AUTOMATED OUTPUT; NATURE OF TRANSCRIPTS

5.1 Automated Output

You acknowledge and agree that transcripts, exports, message attributions, timestamps, labels, formatting, and other output generated by the App may be automated and may contain errors, omissions, mistranscriptions, incorrect speaker attribution, incorrect timestamps, missing content, duplicated content, formatting defects, hallucinated content, or other inaccuracies.

5.2 Screenshot-Based Output Is Not an Original Record

For screenshot and screen-recording transcription features, output is generated from visual content supplied by the User. Such output is not a verbatim, certified, authenticated, or forensic copy of original message data. Except where expressly stated otherwise, the App does not directly access or extract data from any messaging application’s private database or storage solely by virtue of processing screenshots or recordings.

5.3 Potential Sources of Error

Without limitation, errors or inaccuracies may result from:

• image quality, low resolution, cropping, blur, glare, shadows, or compression artifacts;
• non-standard fonts, emoji, special characters, handwriting, or non-Latin scripts;
• overlapping interface elements, notifications, status bars, or partial occlusion;
• ambiguous conversation layout, reply threading, or sender attribution;
• limitations or failures of OCR, AI, or third-party processing systems; and
• incomplete screenshots, incomplete recordings, or content not visible in the submitted material.

5.4 No Guarantee of Completeness

The App processes only the material provided by the User and only the content actually captured, visible, or accessible through the selected extraction method. Messages, context, attachments, reactions, edits, deletions, metadata, or conversation history not captured in the submitted screenshots, recordings, backups, or source material may not appear in the output.

5.5 User-Editable Output

The App may permit Users to edit transcript output, including message text, sender attribution, timestamps, labels, or formatting. Any edited content is solely the User’s responsibility. TextPort may have no way to determine whether a given transcript or export has been modified by the User after generation.

6. USER VERIFICATION OBLIGATION

You are solely responsible for reviewing, verifying, and confirming the accuracy and completeness of all output generated by the App before relying on it, sharing it, filing it, publishing it, submitting it, serving it, or using it for any personal, professional, commercial, legal, administrative, evidentiary, or archival purpose.

You acknowledge that App output is not a substitute for:

• original message data;
• native device data;
• carrier records;
• forensic device extractions;
• official business records; or
• other authenticated sources of electronic communications.

If you require authenticated, certified, or forensically sound copies of message data, you should consult a qualified digital forensics professional and/or licensed attorney.

7. LEGAL AND EVIDENTIARY USE

If you intend to use any output from the App in connection with any legal proceeding, dispute, regulatory matter, arbitration, mediation, court filing, law enforcement matter, immigration matter, insurance matter, family law matter, criminal matter, civil matter, employment matter, or any context where the accuracy, completeness, authenticity, or admissibility of message content may be material, you acknowledge and agree that:

• you are solely responsible for independently verifying the output against original sources;
• you are solely responsible for preserving and retaining underlying screenshots, recordings, source files, device backups, and other original evidence;
• you are solely responsible for determining whether any output satisfies applicable evidentiary rules, admissibility requirements, authentication standards, recordkeeping obligations, or procedural rules in the relevant jurisdiction;
• you should consult a licensed attorney or other qualified professional regarding the appropriateness and admissibility of the output; and
• TextPort makes no representation, warranty, or guarantee that any output will be admissible, credible, sufficient, persuasive, compliant, authenticated, or fit for any legal or evidentiary purpose.

8. NO LIABILITY FOR LEGAL OR OTHER OUTCOMES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TEXTPORT SHALL HAVE NO LIABILITY OR RESPONSIBILITY FOR ANY LEGAL, EVIDENTIARY, ADMINISTRATIVE, REGULATORY, EMPLOYMENT, IMMIGRATION, INSURANCE, FAMILY LAW, CRIMINAL, CIVIL, OR OTHER OUTCOME ARISING FROM OR RELATED TO:

• YOUR USE OF, OR INABILITY TO USE, THE APP;
• ANY TRANSCRIPT, EXPORT, PDF, CSV, TEXT, OR OTHER OUTPUT GENERATED BY THE APP;
• ANY ERROR, OMISSION, INACCURACY, OR INCOMPLETE PORTION OF ANY OUTPUT;
• ANY USER MODIFICATION OF OUTPUT AFTER GENERATION;
• ANY REJECTION, EXCLUSION, CHALLENGE, SANCTION, LOSS, ADVERSE INFERENCE, DISMISSAL, PENALTY, OR OTHER CONSEQUENCE IN ANY PROCEEDING OR DISPUTE; OR
• ANY DECISION BY A COURT, AGENCY, EMPLOYER, INSURER, ARBITRATOR, OPPOSING PARTY, OR OTHER THIRD PARTY TO ACCEPT, REJECT, QUESTION, OR GIVE WEIGHT TO ANY OUTPUT.

9. USER CONTENT; RIGHTS AND RESPONSIBILITIES

You represent and warrant that you have all rights, permissions, and legal authority necessary to upload, process, export, store, and use any screenshots, videos, screen recordings, messages, images, backups, transcripts, or other content you submit to the App (“User Content”).

You are solely responsible for:

• your User Content;
• the legality of collecting, uploading, processing, storing, exporting, and sharing your User Content;
• providing any required notices or obtaining any required consents;
• complying with privacy, data protection, recording consent, wiretapping, surveillance, evidence, employment, and communications laws applicable to your use; and
• ensuring that your use of the App does not infringe or violate any third-party rights.

You retain ownership of your User Content. Except as necessary to operate, maintain, secure, improve, and provide the App in accordance with our Privacy Policy, TextPort claims no ownership over your User Content.

You grant TextPort a limited, non-exclusive, worldwide, royalty-free license to host, process, reproduce, transmit, store, and use User Content solely as necessary to provide, maintain, secure, support, and improve the App and related services.

10. PROHIBITED USES

You may not use the App:

• in violation of any law or third-party rights;
• to fabricate, forge, alter, falsify, or misrepresent communications;
• to create fraudulent evidence, misleading records, or deceptive submissions;
• to harass, stalk, threaten, defame, intimidate, or harm any person;
• to infringe privacy, confidentiality, intellectual property, or publicity rights;
• to upload unlawful, malicious, fraudulent, or abusive content;
• to test, probe, or compromise the security or integrity of the App;
• to develop a competing product or service; or
• in any manner that could damage, disable, overburden, or impair the App.

11. THIRD-PARTY SERVICES

The App may rely on or interoperate with third-party services, including AI providers, OCR providers, cloud providers, analytics services, storage providers, platform providers, or external websites. TextPort does not control and is not responsible for third-party services, including their availability, security, performance, data handling, policies, or output.

Certain screenshots, recordings, or other submitted materials may be processed using third-party AI or OCR services in order to provide the App’s functionality. Your use of the App is subject to our Privacy Policy and any applicable disclosures we provide regarding such processing.

12. PRIVACY

Your use of the App is also subject to our Privacy Policy, available at https://textport.com/privacy.

13. FEES, SUBSCRIPTIONS, AND PURCHASES

Certain features may require payment, subscription, or in-app purchase. Pricing and billing terms presented to you at the time of purchase are incorporated into this Agreement.

If you purchase through Apple’s App Store, billing, renewals, cancellation, and refunds are also subject to Apple’s applicable rules and policies.

Except as required by applicable law or platform rules, fees are non-refundable. Subscriptions automatically renew unless cancelled in accordance with the applicable platform’s subscription rules.

14. MAINTENANCE AND SUPPORT

TextPort is solely responsible for providing any maintenance and support services for the App, if any, as required by applicable law or as expressly offered by us. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.

15. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP, ALL OUTPUT, AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND.

TEXTPORT EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, COMPLETENESS, RELIABILITY, AVAILABILITY, OR THAT THE APP OR ANY OUTPUT WILL BE ERROR-FREE, UNINTERRUPTED, SECURE, OR SUITABLE FOR ANY PARTICULAR PURPOSE.

WITHOUT LIMITING THE FOREGOING, TEXTPORT DOES NOT WARRANT, REPRESENT, OR GUARANTEE THAT:

• ANY TRANSCRIPT OR OUTPUT IS AN ACCURATE REPRODUCTION OF ORIGINAL COMMUNICATIONS;
• ANY OUTPUT WILL BE COMPLETE, RELIABLE, OR TIMELY;
• ANY OUTPUT WILL BE ACCEPTED OR ADMITTED BY ANY COURT, AGENCY, EMPLOYER, INSURER, OR THIRD PARTY;
• ANY OUTPUT WILL MEET ANY EVIDENTIARY, AUTHENTICATION, RECORDKEEPING, OR PROCEDURAL STANDARD; OR
• THE APP WILL BE COMPATIBLE WITH YOUR PARTICULAR DEVICE, BACKUP, OPERATING SYSTEM, OR MESSAGE SOURCE.

NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY TEXTPORT OR ITS REPRESENTATIVES SHALL CREATE ANY WARRANTY.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

16. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• TEXTPORT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OPPORTUNITY, DATA, OR USE, ARISING OUT OF OR RELATING TO THE APP OR THIS AGREEMENT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES;
• WITHOUT LIMITING THE FOREGOING, TEXTPORT SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM OR RELATING TO:
  • LEGAL PROCEEDINGS, COURT ORDERS, SANCTIONS, PENALTIES, OR ADVERSE JUDGMENTS;
  • INACCURATE, INCOMPLETE, OR ERRONEOUS OUTPUT;
  • THE INADMISSIBILITY, REJECTION, OR CHALLENGE OF APP OUTPUT BY ANY COURT, TRIBUNAL, AGENCY, OR OTHER DECISION-MAKER;
  • USER CONTENT;
  • THIRD-PARTY SERVICES; OR
  • YOUR FAILURE TO VERIFY OUTPUT OR PRESERVE ORIGINAL SOURCES;
• TEXTPORT’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE APP OR THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF:
  • THE TOTAL AMOUNT YOU PAID TO TEXTPORT FOR THE APP DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
  • FIFTY U.S. DOLLARS (US$50.00).

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, STATUTE, OR OTHERWISE, AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

YOU ACKNOWLEDGE THAT THE LIMITATIONS SET FORTH IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND ARE A FUNDAMENTAL BASIS OF THE BARGAIN BETWEEN YOU AND TEXTPORT. TEXTPORT WOULD NOT PROVIDE THE APP WITHOUT THESE LIMITATIONS.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.

17. INDEMNIFICATION

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless TextPort, its affiliates, managers, officers, employees, contractors, licensors, and service providers from and against any claims, actions, liabilities, damages, judgments, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• your User Content;
• your use of the App;
• your reliance on any output;
• any use of App output in legal proceedings, filings, disputes, or investigations;
• your violation of this Agreement or applicable law; or
• your infringement or violation of any third-party rights.

18. TERM AND TERMINATION

This Agreement remains in effect until terminated by you or TextPort.

Your rights under this Agreement terminate automatically if you fail to comply with any term of this Agreement. Upon termination, you must cease all use of the App and delete all copies of the App in your possession or control.

TextPort may suspend or terminate access to the App at any time, with or without notice, if we reasonably believe you have violated this Agreement, created risk for us or others, or where suspension or termination is necessary for legal, security, or operational reasons.

19. EXPORT CONTROL AND LEGAL COMPLIANCE

You represent and warrant that:

• you are not located in a country or region subject to a U.S. government embargo or designated as supporting terrorism;
• you are not listed on any U.S. government list of prohibited or restricted parties; and
• you will not use the App in violation of any applicable export control, sanctions, or trade laws.

20. PRODUCT CLAIMS AND INTELLECTUAL PROPERTY CLAIMS

You acknowledge that TextPort, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and use of the App, including:

• product liability claims;
• any claim that the App fails to conform to any applicable legal or regulatory requirement;
• claims arising under consumer protection, privacy, or similar laws; and
• claims that the App or your possession and use of the App infringes a third party’s intellectual property rights.

21. APPLE-SPECIFIC TERMS

If you obtained the App through Apple’s App Store, the following terms apply:

• Apple is not a party to this Agreement and has no responsibility for the App except as expressly required by applicable law.
• In the event of any failure of the App to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price paid for the App, if any, to the maximum extent permitted by applicable law. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.
• Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
• Apple and Apple’s subsidiaries are third-party beneficiaries of this Agreement and, upon your acceptance of this Agreement, will have the right to enforce this Agreement against you as a third-party beneficiary.

22. GOVERNING LAW AND JURISDICTION

This Agreement and any dispute, claim, or controversy arising out of or relating to this Agreement or the App shall be governed by the laws of Japan, without regard to its conflict of laws principles.

To the maximum extent permitted by applicable law, the Tokyo District Court in Tokyo, Japan shall have exclusive jurisdiction and venue over any dispute, claim, or controversy arising out of or relating to this Agreement or the App.

Nothing in this Agreement limits any non-waivable consumer rights or mandatory protections you may have under applicable law. If the laws of your jurisdiction require the application of another law or forum to particular claims, this Section shall apply only to the maximum extent permitted by applicable law.

23. CHANGES TO THIS AGREEMENT

We may update this Agreement from time to time. If we make material changes, we may provide notice through the App, our website, or by other reasonable means. Your continued use of the App after the effective date of an updated Agreement constitutes your acceptance of the updated Agreement.

24. ASSIGNMENT

You may not assign, transfer, delegate, or sublicense this Agreement or any of your rights or obligations under it without our prior written consent. We may assign or transfer this Agreement, in whole or in part, in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.

25. SEVERABILITY; NO WAIVER; ENTIRE AGREEMENT

If any provision of this Agreement is held unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

No waiver by TextPort of any provision or breach shall be deemed a waiver of any other provision or breach.

This Agreement, together with any incorporated policies or terms expressly referenced herein, constitutes the entire agreement between you and TextPort regarding the App and supersedes all prior or contemporaneous understandings regarding the App.

26. SURVIVAL

Any provisions of this Agreement that by their nature should survive termination shall survive, including without limitation Sections 5 through 10, 12, 15 through 17, and 20 through 26.

27. LANGUAGE

The English-language version of this Agreement controls to the extent permitted by applicable law. Any translation is provided for convenience only.

28. CONTACT

If you have any questions about this Agreement, please contact:

Tsubasa Technologies G.K.
Address: Available upon request
[email protected]
Available upon request