TextPort Research · Original survey

The State of Texting as Evidence 2026

Text messages are the new evidence: 81.5% of adults have screenshotted a message they thought they might need later. This survey shows how Americans save, lose, and rely on the conversations that decide their disputes.

A national survey of 1,081 U.S. adults 18 and older, fielded June 12–16, 2026 via SurveyMonkey Audience national panel. Published July 13, 2026.

Key findings

The headline statistics, from 1,081 U.S. adults surveyed in June 2026.

81%

have screenshotted a text or DM because they might need it as proof

Rises to 90% among adults under 60.

38%

have had texts or DMs used in a legal, workplace, or other formal proceeding they were part of

58% among 45–60-year-olds; 74% among custody savers.

78%

have deleted or lost messages they later wished they had kept

Among custody savers: 93%.

75%

worry at least a little that someone could delete messages they might need later

39% are somewhat or very worried; 47% of custody savers are very worried.

66%

have saved message evidence for a serious matter: work, money, housing, fraud, harassment, or family

716 of 1,081 respondents.

32%

of people who tried to save a full conversation found it hard or couldn't do it at all

Respondents on iPhones: 41%. On Android: 20%.

Texts are the new evidence

Saving a text as proof is a mainstream habit. 81.5% of adults have screenshotted a message they thought they might need later, and 54.5% have needed to save an entire conversation for a serious or official purpose.

For many, that record has already mattered. 37.6% have had texts or DMs used in a legal, workplace, or other proceeding they were personally involved in.

The habit is near-universal under 60, then falls off a cliff: roughly 90% of adults under 60 screenshot for proof, against 60.6% of those over 60. Ages 45 to 60 are the peak evidence years: 58.4% have had texts used in a proceeding, the highest of any age band.

Texts used in a legal, workplace, or formal proceeding, by age
Texts used in a legal, workplace, or formal proceeding, by age
AnswerPercentRespondents
18–29 37.0% 135
30–44 45.0% 340
45–60 58.4% 281
60+ 9.0% 289
Screenshotted a message as proof, by age
Screenshotted a message as proof, by age
AnswerPercentRespondents
18–29 90.4% 135
30–44 90.0% 340
45–60 89.3% 281
60+ 60.6% 289

What Americans are saving

People save messages to hold onto something meaningful, and to protect themselves. Sentimental saving is the most common single reason, but the defensive reasons add up: 66.2% have saved message evidence for a serious matter, whether work, money, housing, fraud, harassment, or family. That is 716 of 1,081 respondents.

These are not quick exchanges, either. 18.5% of saved conversations reached back more than a year. The record people need is often the oldest part of the thread, and the hardest to recover once it is gone.

Reasons people saved or screenshotted messages (select all that apply)
Reasons people saved or screenshotted messages (select all that apply)
AnswerPercentRespondents
Preserving a meaningful or sentimental conversation 44.7% 395
Proof for a personal disagreement with friends or family 35.0% 309
A business deal, contract, or client 30.3% 268
Fraud or a scam 28.8% 255
A workplace or HR issue 27.1% 240
An insurance or financial matter 26.5% 234
Harassment, threats, or stalking 23.1% 204
A landlord, rental, or housing dispute 18.3% 162
Divorce or a breakup 13.2% 117
Child custody or co-parenting 10.5% 93
Other 7.8% 69

Base: 884 respondents who saved or screenshotted messages. Percentages sum to more than 100 because respondents could select multiple reasons.

The disappearing-message problem

Almost everyone has been burned by a message that is gone. 77.9% have deleted or lost messages they later wished they had kept. Loss is the norm, not the exception.

It worries them, too. 75.0% are at least a little worried that someone could delete messages they might need later, and 38.9% are somewhat or very worried. There is a contradiction here: apps made disappearing messages a default feature in the same years people started treating their phones as the record of last resort.

How much it worries people that someone could delete messages they might need
How much it worries people that someone could delete messages they might need
AnswerPercentRespondents
Not at all worried 25.0% 261
A little worried 36.2% 378
Somewhat worried 18.9% 198
Very worried 19.9% 208

The custody files

Split the results by why people saved messages and one cluster stands apart. Family-law disputes, custody and divorce, are where texts most often become evidence and where the fear of losing them runs highest.

Among people who saved messages in a custody or co-parenting dispute, 74.2% had texts used in a proceeding, 92.5% have lost messages they regret, and 47.3% are very worried about deletion. No other group depends this heavily on a record it can lose.

Reason messages were saved Texts used in a proceeding Lost messages they regret Very worried about deletion
Child custody or co-parenting n = 93 74.2% 92.5% 47.3%
Divorce or a breakup n = 117 56.4% 89.7% 33.3%
Harassment, threats, or stalking n = 204 56.9% 89.2% 28.9%
A workplace or HR issue n = 240 61.2% 84.2% 30.4%
A landlord, rental, or housing dispute n = 162 67.9% 92.6% 35.2%

Custody or divorce combined (n = 181)

64.1% had texts used in a proceeding, 91.7% have lost messages they regret, and 65.2% are somewhat or very worried about deletion.

Saving is harder than it should be

Wanting the record is one thing; getting it out of the phone is another. 32.0% of people who tried to save a full conversation found it hard or could not do it at all, and 8.6% never figured out how.

The difficulty is lopsided by platform: 40.7% of iPhone users found it hard or impossible, about twice the 20.3% on Android. And 12.5% of iPhone users gave up entirely, versus 4.7% on Android.

How easy or hard it was to save or export a full conversation
How easy or hard it was to save or export a full conversation
AnswerPercentRespondents
Very easy 35.6% 315
Somewhat easy 32.4% 286
Somewhat hard 18.3% 162
Very hard 5.1% 45
I couldn't figure out how to do it 8.6% 76

Device comparisons use the device the respondent took the survey on (388 on iOS, 469 on Android) as a proxy for their primary device.

The expectation gap

65.5% believe a screenshot would be accepted as evidence in court. Courts often ask for more: authentication of who sent it, the surrounding context, and a complete thread rather than a cropped image. This is a finding about what people believe, not legal advice, so confirm what your court requires.

Full results

Every question, with the base and the percentage and count for each answer.

Q1. Have you ever taken a screenshot of a text or direct message because you thought you might need it later as proof or a record?

Base: 1,081

Answer Percent Respondents
Yes 81.5% 881
No 15.5% 168
Not sure 3.0% 32
Cite this finding

Q1. Have you ever taken a screenshot of a text or direct message because you thought you might need it later as proof or a record?

TextPort, The State of Texting as Evidence 2026. Fielded June 12–16, 2026. Base: 1,081 U.S. adults.

https://textport.com/research/texting-as-evidence-2026#q1

Q2. Have you ever needed to save, export, or print an entire text conversation for a serious or official purpose — not just a single screenshot?

Base: 1,081

Answer Percent Respondents
Yes 54.5% 589
No 39.5% 427
Not sure 6.0% 65
Cite this finding

Q2. Have you ever needed to save, export, or print an entire text conversation for a serious or official purpose — not just a single screenshot?

TextPort, The State of Texting as Evidence 2026. Fielded June 12–16, 2026. Base: 1,081 U.S. adults.

https://textport.com/research/texting-as-evidence-2026#q2

Q3. You mentioned saving or screenshotting messages for a reason. What was that reason? Select all that apply.

Base: 884, asked of respondents who have saved or screenshotted messages

Answer Percent Respondents
A business deal, contract, or client 30.3% 268
Fraud or a scam 28.8% 255
A workplace or HR issue 27.1% 240
An insurance or financial matter 26.5% 234
Harassment, threats, or stalking 23.1% 204
A landlord, rental, or housing dispute 18.3% 162
Divorce or a breakup 13.2% 117
Child custody or co-parenting 10.5% 93
Preserving a meaningful or sentimental conversation 44.7% 395
Proof for a personal disagreement with friends or family 35.0% 309
Other 7.8% 69
Cite this finding

Q3. You mentioned saving or screenshotting messages for a reason. What was that reason? Select all that apply.

TextPort, The State of Texting as Evidence 2026. Fielded June 12–16, 2026. Base: 884 U.S. adults.

https://textport.com/research/texting-as-evidence-2026#q3

Q4. Roughly how far back did that conversation go?

Base: 884, asked of respondents who have saved or screenshotted messages

Answer Percent Respondents
Days 33.7% 298
Weeks 24.5% 217
A few months 23.3% 206
Over a year 11.0% 97
Multiple years 7.5% 66
Cite this finding

Q4. Roughly how far back did that conversation go?

TextPort, The State of Texting as Evidence 2026. Fielded June 12–16, 2026. Base: 884 U.S. adults.

https://textport.com/research/texting-as-evidence-2026#q4

Q5. When you tried to save or export the full conversation, how easy or hard was it?

Base: 884, asked of respondents who have saved or screenshotted messages

Answer Percent Respondents
Very easy 35.6% 315
Somewhat easy 32.4% 286
Somewhat hard 18.3% 162
Very hard 5.1% 45
I couldn't figure out how to do it 8.6% 76
Cite this finding

Q5. When you tried to save or export the full conversation, how easy or hard was it?

TextPort, The State of Texting as Evidence 2026. Fielded June 12–16, 2026. Base: 884 U.S. adults.

https://textport.com/research/texting-as-evidence-2026#q5

Q6. Have you ever deleted or lost messages that you later wished you had kept?

Base: 1,045

Answer Percent Respondents
Yes 77.9% 814
No 22.1% 231
Cite this finding

Q6. Have you ever deleted or lost messages that you later wished you had kept?

TextPort, The State of Texting as Evidence 2026. Fielded June 12–16, 2026. Base: 1,045 U.S. adults.

https://textport.com/research/texting-as-evidence-2026#q6

Q7. Some apps make messages disappear automatically or let people delete messages on both sides. How much does it worry you that someone could delete messages you might need later?

Base: 1,045

Answer Percent Respondents
Not at all worried 25.0% 261
A little worried 36.2% 378
Somewhat worried 18.9% 198
Very worried 19.9% 208
Cite this finding

Q7. Some apps make messages disappear automatically or let people delete messages on both sides. How much does it worry you that someone could delete messages you might need later?

TextPort, The State of Texting as Evidence 2026. Fielded June 12–16, 2026. Base: 1,045 U.S. adults.

https://textport.com/research/texting-as-evidence-2026#q7

Q8. If you needed to, do you believe a screenshot of a text message would be accepted as evidence in a court or formal proceeding?

Base: 1,045

Answer Percent Respondents
Yes, definitely 29.3% 306
Probably 36.2% 378
Probably not 16.8% 176
Definitely not 1.8% 19
I don't know 15.9% 166
Cite this finding

Q8. If you needed to, do you believe a screenshot of a text message would be accepted as evidence in a court or formal proceeding?

TextPort, The State of Texting as Evidence 2026. Fielded June 12–16, 2026. Base: 1,045 U.S. adults.

https://textport.com/research/texting-as-evidence-2026#q8

Q9. Have text messages or DMs ever actually been used in a legal, workplace, or other formal proceeding that you were personally involved in?

Base: 1,045

Answer Percent Respondents
Yes 37.6% 393
No 62.4% 652
Cite this finding

Q9. Have text messages or DMs ever actually been used in a legal, workplace, or other formal proceeding that you were personally involved in?

TextPort, The State of Texting as Evidence 2026. Fielded June 12–16, 2026. Base: 1,045 U.S. adults.

https://textport.com/research/texting-as-evidence-2026#q9

Q10. How much do you agree with this statement: "I think of my phone as a record of important conversations I might need later."

Base: 1,045

Answer Percent Respondents
Strongly agree 27.6% 288
Agree 36.7% 383
Neither agree nor disagree 25.3% 264
Disagree 7.6% 79
Strongly disagree 3.0% 31
Cite this finding

Q10. How much do you agree with this statement: "I think of my phone as a record of important conversations I might need later."

TextPort, The State of Texting as Evidence 2026. Fielded June 12–16, 2026. Base: 1,045 U.S. adults.

https://textport.com/research/texting-as-evidence-2026#q10

Methodology

TextPort surveyed 1,081 U.S. adults 18 and older through the SurveyMonkey Audience national panel. The survey was fielded from June 12, 2026 to June 16, 2026.

The modeled margin of error is ±3 percentage points at the 95% confidence level (modeled error estimate).

1,045 respondents completed the full questionnaire; demographic and attitudinal questions are based on completes. 51.7% of respondents were women and 48.3% men; 12.9% were 18–29, 32.5% were 30–44, 26.9% were 45–60, and 27.7% were over 60. Device-type comparisons use the device the respondent took the survey on (388 on iOS, 469 on Android) as a proxy for their primary device.

Results are unweighted. Follow-up questions about a specific saved conversation were asked only of the 884 respondents who reported saving or screenshotting messages for a reason.

Respondents
1,081
Fielded
Jun 12–16
Margin of error
±3pts
Population
U.S. adults 18 and older

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Citation

TextPort, “The State of Texting as Evidence 2026,” July 2026 survey of 1,081 U.S. adults. Available at textport.com/research/texting-as-evidence-2026.

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