How to lock TextPort with Face ID

iPhone 6 steps · Updated

Quick answer

In TextPort:

  1. Tap the gear in the top left of Saved Chats.
  2. Tap Privacy & Security.
  3. Turn on Lock with Face ID.
  4. Tap Auto-lock after. Pick a time.

TextPort then asks for Face ID when you come back after that time.

What you need

  • ✓TextPort on your iPhone
  • ✓Face ID, Touch ID, or a passcode set up on your iPhone

Steps

  1. Tap the gear

    It is in the top left of Saved Chats. Settings opens.

    Saved Chats with the gear button in the top left highlighted
  2. Tap Privacy & Security

    It is under Notifications. Privacy & Security opens.

    TextPort Settings with Privacy & Security highlighted
  3. Turn on Lock with Face ID

    Tap the switch next to it. The switch turns green.

    On an iPhone with Touch ID, it says Lock with Touch ID. With only a passcode, it says Lock with Passcode.

    The Privacy & Security screen with the Lock with Face ID switch highlighted
  4. Tap Auto-lock after

    It is under the switch. A list of times opens.

  5. Pick a time

    TextPort locks when you are away that long. 1 hour is picked at first.

    Disabled means TextPort never locks.

    The Auto-lock after list: Disabled, 1 minute, 5 minutes, 1 hour, and 5 hours
  6. Look at your iPhone to unlock

    When it is locked, TextPort shows Face ID required to open TextPort.

    If Face ID does not start, tap Unlock.

Done

TextPort locks when you leave it for the time you picked. Face ID, Touch ID, or your iPhone passcode opens it.

Problems

Biometrics Unavailable

Your iPhone has no Face ID, Touch ID, or passcode. Set one up in the iPhone Settings app. Then do step 3 again.

Face ID does not work.

Tap Enter Passcode. Type your iPhone passcode.

TextPort never locks.

Auto-lock after is set to Disabled. Pick 1 minute or another time. Do steps 4 and 5.

You want it to lock right away.

There is no lock button. Pick 1 minute. Then leave TextPort for a minute.

None of these match.

Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

Tips

  • While the lock is on, the app switcher hides your chats.

Questions

TextPort

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