Guides
Short steps for every part of TextPort. Pick what you want to do.
iPhone
Getting started
Import iMessage and SMS
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How to import iMessage and SMS with the TextPort Shortcut
You will get a chat from Apple Messages saved in TextPort, with every message word for word.
11 steps
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How to fix a stuck or failed Shortcut import
You will get a Messages import that finishes, or know exactly what to send support.
8 steps
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How to recover missing photos and attachments
You will get the photos, videos, and files that were missing after a Messages import.
7 steps
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How to add a missing attachment by hand
You will put the right photo or file back on a message in your chat.
6 steps
Import from WhatsApp
Import with Scroll Capture
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How to import a chat with Scroll Capture
You will get a saved chat in TextPort by recording your screen while you scroll.
11 steps
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How to record your screen with the TextPort recorder
You will have a screen recording of a chat, ready for TextPort to read.
9 steps
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How to import a screen recording from Photos
You will get a saved chat from a screen recording that is already in your Photos.
6 steps
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How to trim a recording before processing
You will cut your recording so it starts and ends on the chat, then send it to be read.
6 steps
Import from screenshots
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How to import a chat from screenshots
You will get a saved chat in TextPort, made from screenshots you already took.
8 steps
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How to take good screenshots for TextPort
You will have a set of screenshots that TextPort can read with almost no mistakes.
6 steps
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How to fix wrong text, times, or missing messages
You will fix any message that TextPort read wrong from a screenshot or recording.
7 steps
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How to pick which app the chat came from
You will know how to set the chat app, and what changes when you do.
4 steps
Read and fix a chat
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How to read a chat in TextPort
You will know who sent each message and when, and how to hide or show the times.
9 steps
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How to change the year for many messages at once
Every message in your chat will show the right year.
7 steps
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How to edit the chat name and people's names
You will have the right chat name and the right name for each person in the chat.
10 steps
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How to see all photos, videos, and files in a chat
You will see every photo, video, and file in one chat, and save the ones you want.
6 steps
Export, print, and share
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How to export a chat to PDF
You will get a PDF of one chat, with names, dates, and times, ready to share or print.
6 steps
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How to print a chat from your iPhone
You will have a paper copy of your chat, with names, dates, and times.
7 steps
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How to add phone numbers to a PDF
Your PDF will show each person's phone number next to their name.
7 steps
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How to share a big export with a link
You will get a web link to your file that anyone can open for 7 days.
4 steps
Organize chats
Settings, privacy, and account
Mac
Set up TextPort for Mac
Find and read chats on Mac
Windows
Set up TextPort for Windows
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How to install TextPort for Windows
You will have TextPort open on your Windows PC, ready to back up your iPhone.
5 steps
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How to back up your iPhone to your PC with TextPort
You will have a backup of your iPhone on your PC, and your messages open in TextPort.
9 steps
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How to fix an iPhone not showing up on Windows
Your iPhone will show up in TextPort for Windows, so you can back it up.
7 steps
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How to turn off iPhone backup encryption on Windows
Your iPhone’s backups will be unencrypted, and TextPort will start the backup.
5 steps
Back up and find backups on Windows
Export and print on Windows
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How to export a conversation to PDF, CSV, or TXT on Windows
You will get a file of one conversation on your PC, as a PDF, a spreadsheet, or plain text.
7 steps
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How to print text messages from a Windows PC
You will have a printed copy of one conversation, with names, dates, and times.
7 steps
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How to save photos and attachments as a ZIP on Windows
You will have a ZIP file on your PC with the original photos, videos, and files from one conversation.
6 steps
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How to export all conversations at once on Windows
You will have one folder on your PC with a file for every conversation.
7 steps
iPhone and Mac
Step-by-step recipes
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How to prepare text messages for court
You will have a clean PDF of the chat that shows who said what, and when, with phone numbers.
8 steps
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How to send text messages to a lawyer
Your lawyer will get a clear PDF of the chat, with names, phone numbers, dates, and times.
8 steps
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How to back up a chat before you delete it or switch phones
You will have a PDF copy of the chat saved in iCloud Drive or another safe place.
8 steps
Start exporting your messages
Available for iPhone, Mac, and Windows. No computer required.
