How to export a WhatsApp chat to TextPort

iPhone 13 steps · Updated

Quick answer

  1. In TextPort, tap Add Chat. Pick WhatsApp at the top.
  2. Tap Import from WhatsApp, then Open WhatsApp.
  3. In WhatsApp, open the chat. Tap the name at the top.
  4. Tap Export chat, then Attach media.
  5. Tap TextPort in the share sheet.
  6. In TextPort, tap Import … Messages.

The chat then opens in TextPort.

What you need

  • ✓TextPort on your iPhone
  • ✓WhatsApp on the same iPhone

Steps

  1. Tap Add Chat

    Open TextPort. It is at the bottom of Saved Chats.

    The Saved Chats screen with the Add Chat button
  2. Tap the app name at the top

    It may say Messages. Select Chat App opens.

    The Add Chat sheet with the chat app name at the top highlighted
  3. Tap WhatsApp

    It is near the top of the list (2). The sheet shows Import from WhatsApp.

    The Select Chat App list with Messages and WhatsApp highlighted
  4. Tap Import from WhatsApp

    Import from WhatsApp opens. It shows the steps.

    The Add Chat sheet with WhatsApp picked and the Import from WhatsApp card
  5. Tap Open WhatsApp

    It is the blue button at the bottom. WhatsApp opens.

    The Import from WhatsApp screen with the Open WhatsApp button
  6. Tap the chat in WhatsApp

    Find the chat you want to save. The chat opens.

  7. Tap the name at the top

    Tap the contact or group name. The chat info page opens.

  8. Tap Export chat

    Scroll to the bottom of the page. WhatsApp asks about media.

  9. Tap Attach media

    This keeps photos, videos, and voice notes. The share sheet opens.

    For text only, tap Without media.

  10. Tap TextPort

    Find it in the row of apps. TextPort opens and shows Reading your chat.

  11. Tap Import … Messages

    The button shows how many messages the chat has. TextPort shows Importing your chat.

    To save fewer days, tap Custom range first. Then pick From and To.

    The TextPort sheet with the message count, All messages, Custom range, and the Import button
  12. Tap your name, then Import … Messages

    You see this only if TextPort asks Which one is you? Tap your name (1). Tap Import … Messages (2).

    The Which one is you? sheet with a list of names and the Import button
  13. Wait for the chat to open

    Keep TextPort open during the import. The chat then opens.

    A WhatsApp group chat saved in TextPort with message bubbles

Done

Your WhatsApp chat is saved in TextPort with every message. Now you can export it as a PDF, spreadsheet, or text file.

Problems

There is no TextPort in the share sheet.

Swipe the row of apps to the end. Tap More. Find TextPort there.

Export chat is gray or missing.

The chat may have Advanced Chat Privacy turned on. That blocks export for everyone in the chat. Ask the other person to turn it off. Or see Import a chat with Scroll Capture.

The chat has no photos.

The export was made with Without media. Export the chat again. Tap Attach media.

The sheet says some attachments won't be saved.

The iPhone is low on storage, or a file is over 2 GB. Free up space. Then export the chat again.

Couldn't import this chat

Tap Retry. If it fails again, export the chat from WhatsApp again.

Your messages are on the wrong side.

You picked the wrong name. See Choose which WhatsApp person is you.

TextPort asks you to unlock this.

Follow the steps on the screen. Then share the chat from WhatsApp again.

None of these match.

Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

Questions

TextPort

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