How to put chats in folders with TextPort

iPhone 6 steps · Updated

Quick answer

In Saved Chats:

  1. Long press the chat.
  2. Tap Add to Folder, then New Folder….
  3. Type a name. Tap the check mark.
  4. Tap the folder at the top of Saved Chats.

Inside a chat, tap …, then Add to Folder.

What you need

  • ✓TextPort on your iPhone
  • ✓A chat saved in TextPort

Steps

From Saved Chats

  1. Long press the chat

    In Saved Chats, press and hold the chat. A menu opens.

  2. Tap Add to Folder

    It is in the menu. The menu shows your folders.

    The long press menu on the Lena Fischer chat with Add to Folder highlighted
  3. Tap New Folder…

    It is under None. New Folder opens.

    If the folder is already there, tap its name instead.

    The Add to Folder menu with None and New Folder…, with New Folder… highlighted

Inside a chat

  1. Tap …

    Open the chat. … is at the bottom right. A menu opens.

    A chat with the … button at the bottom right highlighted
  2. Tap Add to Folder

    It is at the bottom of the menu. Add to Folder opens.

    The … menu in the Lena Fischer chat with Add to Folder highlighted
  3. Tap New Folder…

    It is under None. New Folder opens.

    If the folder is already there, tap its name instead.

    The Add to Folder sheet with None and New Folder…, with New Folder… highlighted
  1. Type the folder name

    For example, Family. The keyboard is already open.

  2. Tap the check mark

    It is the blue button in the top right. A folder bar shows at the top of Saved Chats.

    The New Folder sheet with Family typed in and the check mark highlighted
  3. Tap the folder

    It is in the bar at the top of Saved Chats. Only its chats show.

    Inside a chat, tap the back button first. To see every chat again, tap All.

    The folder bar with All, Family, and a plus button, with Family highlighted, above the Maya Thompson chat

Done

Your chats are sorted. Tap a folder at the top of Saved Chats to see only its chats.

Problems

There is no folder bar at the top.

The bar shows only when you have a folder. Do steps 1 to 5 to make one.

This folder is empty

Tap All. Long press a chat. Tap Add to Folder, then the folder.

Inside a chat, Add to Folder does nothing.

Update TextPort. Or use the From Saved Chats steps.

A chat left its old folder.

A chat can be in one folder at a time. Moving it takes it out of the old one.

Your folders are gone on a new iPhone.

Folders are saved on this iPhone only. Your chats are still there. Make the folders again on the new iPhone.

None of these match.

Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

Tips

  • To take a chat out of a folder, pick None.

  • To move many chats, long press a chat. Tap Select. Tap the chats. Tap the folder button at the bottom.

  • To make an empty folder, tap the plus button in the folder bar. Or tap … in the top right, then New Folder.

  • To rename a folder, long press it in the bar. Tap Rename.

  • To delete a folder, long press it in the bar. Tap Delete. Slide Slide to delete to the right.

  • To see all folders in one list, open Settings, then Chat Folders.

Questions

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