What if I see “Your saved chats live here”?

You have no chats yet. Tap Add Chat.

What if a row says Processing..?

TextPort is still making the chat. It takes a few minutes. You can leave TextPort.

What if I see “Unfinished recording”?

A screen recording was not imported yet. Tap Continue to finish it. See Finish or discard an unfinished recording.

What if a chat did not finish importing?

Press and hold the row. Tap Retry.

What if I see “You're offline”?

Check that your iPhone is online. Tap Try Again.

What if there is no magnifying glass?

It shows once a chat is done importing. Wait for the chat to finish. Then look again.

What if there is no folder bar?

It shows once you have a folder. Tap …, then New Folder.

What if I see “This folder is empty”?

Press and hold a chat. Tap Add to Folder.

What if none of these problems match mine?

Email support@textportapp.com. Say which step you were on. Say what you saw. We usually reply within a day.

Can I search my chats?

Yes. Tap the magnifying glass at the top. It finds chats by name and messages by word, in every chat. See Search all your chats .

Why are the dates not today's date?

After you open a chat once, its row shows when the messages were sent. Before that, it shows the day you imported it.

How do I pick many chats at once?

Tap … , then Select . Tap each chat. The bar at the bottom can add them to a folder, export them, or delete them.

What the Saved Chats screen in TextPort shows

iPhone 11 steps · Updated Nov 10, 2026

Quick answer

Saved Chats is the first screen in TextPort. Each row is one saved chat. It shows a date and how many messages there are. Tap a row to open it. Tap the magnifying glass at the top to search every chat. Tap Add Chat at the bottom to import a new one.

What you need

✓TextPort on your iPhone

Steps

Open TextPort

Saved Chats opens. Every chat you import is here.
Read a chat row

Each row (4) shows the chat name. Under it are the dates and the number of messages.

A new chat shows the day you imported it. After you open it once, it shows the dates of its messages.
Tap a row

The chat opens with all its messages.
Tap Add Chat

It is at the bottom (5). The import cards open.
Tap the gear

It is in the top left (1). Settings opens.
Tap the magnifying glass

It is in the top right (6). The search box opens. It looks in every chat.
Tap …

It is in the top right (2). A menu shows Select, New Folder, the sort order, and Contact Support.
Tap a folder

The folder bar (3) shows All and your folders. Tap one to see only its chats.
Press and hold a row

A menu shows Select, Rename, Add to Folder, and Delete.
Swipe a row to the left

A red Delete button shows.

Swipe a row to the right to see a blue Select button.
Pull down on the list

The list checks for new chats.

Done

You know your way around Saved Chats. You can open, add, sort, and change your chats.

Problems

What you seeWhat to do

Your saved chats live here: You have no chats yet. Tap Add Chat.
A row says Processing...: TextPort is still making the chat. It takes a few minutes. You can leave TextPort.
Unfinished recording: A screen recording was not imported yet. Tap Continue to finish it. See Finish or discard an unfinished recording.
A chat did not finish importing.: Press and hold the row. Tap Retry.
You're offline: Check that your iPhone is online. Tap Try Again.
There is no magnifying glass.: It shows once a chat is done importing. Wait for the chat to finish. Then look again.
There is no folder bar.: It shows once you have a folder. Tap …, then New Folder.
This folder is empty: Press and hold a chat. Tap Add to Folder.
None of these match.: Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

Questions

: Yes. Tap the magnifying glass at the top. It finds chats by name and messages by word, in every chat. See Search all your chats.
: After you open a chat once, its row shows when the messages were sent. Before that, it shows the day you imported it.
: Tap …, then Select. Tap each chat. The bar at the bottom can add them to a folder, export them, or delete them.