What if my iPhone has iOS 27 but shows the older dates?

TextPort shows the older flow on your iPhone. Follow the iOS 26 and earlier steps.

What if I need exact days?

Tap Choose dates. Tap the date next to Start date and pick a day. Do the same for End date. Then tap Continue.

Scroll to the end of the list. Tap Find more chats. Or tap Choose from Contacts. The name must match Messages exactly.

Tap Change dates and pick more days. Or tap Choose a different chat and pick it from the list.

Tap Continue anyway. Or tap Change dates and pick fewer days.

Tap Choose dates. Pick fewer days. Then import the other days as a second chat.

Tap Find chats again. On iOS 26, keep Shortcuts open while it looks.

Email support@textportapp.com. Say which step you were on. Say what you saw. We usually reply within a day.

TextPort shows a guess next to each range. Shorter ranges finish faster. A big chat can take longer.

Yes. Tap Choose dates . Set Start date to before the first message.

No. Import one chat. Then start again for the next one.

iPhone 4 steps · Updated Nov 5, 2026

In a Messages import:

On iOS 27 the ranges are 1 Month, 3 Months, and 1 Year. On iOS 26 they are 1 Week and 1 Month.

Tap Find chats

The card says Next, find your chats. TextPort shows Finding your chats…. Then your chats show.

No such card? First install the TextPort Shortcut.
Tap the chat, then Continue

Tap the chat (1). You can search by name. Tap Continue (2). Which dates do you need? opens.

Tap the dates, then Continue

Tap 1 Month, 3 Months, 1 Year, or Choose dates (1). Tap Continue (2). What happens next opens.

Tap the dates, then Continue

Tap 1 Week, 1 Month, or Choose dates (1). Tap Continue (2). What happens next opens.

Tap Start import

It is on What happens next. To change the days first, tap Change dates. Then see the import guide.

TextPort is importing the chat you picked, for the dates you picked.

What you seeWhat to do

Your iPhone has iOS 27, but you see 1 Week.: TextPort shows the older flow on your iPhone. Follow the iOS 26 and earlier steps.
You need exact days.: Tap Choose dates. Tap the date next to Start date and pick a day. Do the same for End date. Then tap Continue.
Your chat is not in the list.: Scroll to the end of the list. Tap Find more chats. Or tap Choose from Contacts. The name must match Messages exactly.
No messages found: Tap Change dates and pick more days. Or tap Choose a different chat and pick it from the list.
TextPort says This may take a long time.: Tap Continue anyway. Or tap Change dates and pick fewer days.
This date range contains more than 200,000 messages. Choose a shorter range.: Tap Choose dates. Pick fewer days. Then import the other days as a second chat.
Search stopped: Tap Find chats again. On iOS 26, keep Shortcuts open while it looks.
None of these match.: Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

: TextPort shows a guess next to each range. Shorter ranges finish faster. A big chat can take longer.
: Yes. Tap Choose dates. Set Start date to before the first message.
: No. Import one chat. Then start again for the next one.