What if recording Error shows on the Scroll Capture screen?

Tap the arrow next to it to read why. Then tap Start Screen Recording to record again.

What if the iOS sheet does not show TextPort?

Close the sheet. Restart your iPhone. Then do step 3 again.

The recording did not start. Do steps 3 and 4 again. Tap Start Broadcast, not outside the sheet.

The recording stops by itself after 15 minutes. Tap OK. Process this part. Then record the rest of the chat.

The video did not save in full. Tap Discard Recording. Then record the chat again.

TextPort kept a recording that you did not finish. Tap Continue to pick it up.

Tap the app name at the top. Tap Other. Or export the chat from WhatsApp.

Scroll Capture needs iOS 17.5 or newer. Update iOS. Or import from screenshots.

Email support@textportapp.com. Say which step you were on. Say what you saw. We usually reply within a day.

Yes, while it is on. You start it and you stop it. Close other apps and turn on Do Not Disturb first, so no other messages show.

Up to 15 minutes. For a longer chat, make two recordings and process each one.

Yes. Save the recording in Photos. Then import it from Photos .

iPhone 10 steps · Updated Nov 5, 2026

In TextPort's Scroll Capture screen:

Trim Recording then opens.

Tap Add Chat

Open TextPort. It is at the bottom of Saved Chats.
Tap Import with Scroll Capture

For apps other than Messages, the card says On Your iPhone. Scroll Capture opens.

If the sheet shows Import from WhatsApp, tap the app name at the top. Tap Other.
Tap Start Screen Recording

It is the blue button at the bottom. An iOS sheet for screen recording opens.

Before iOS 26, the button says Start Recording.
Tap Start Broadcast

A 3-second countdown runs. Then TextPort shows Recording and the time.
Tap Open Messages

It names the app you picked, like Open Instagram. The chat app opens.

If you picked Other, it says Open Messages. Open your chat app yourself.
Open the chat

Go to the oldest message you need.
Scroll down slowly

Keep each message on screen for about 1 second.
Tap Stop Recording in TextPort

Go back to TextPort. It is the red button at the bottom.
Tap Stop Broadcast

TextPort shows Preparing Recording.... Then Trim Recording opens.
Tap Start Processing

It is the blue button at the bottom. TextPort shows Processing screen recording....

To cut off the start or end first, see Trim a recording.

You have a screen recording of the chat. TextPort reads it and saves the chat in Saved Chats.

What you seeWhat to do

Recording Error shows on the Scroll Capture screen.: Tap the arrow next to it to read why. Then tap Start Screen Recording to record again.
The iOS sheet does not show TextPort.: Close the sheet. Restart your iPhone. Then do step 3 again.
TextPort does not show Recording after the countdown.: The recording did not start. Do steps 3 and 4 again. Tap Start Broadcast, not outside the sheet.
Clip limit reached: The recording stops by itself after 15 minutes. Tap OK. Process this part. Then record the rest of the chat.
Recording Couldn't Be Recovered: The video did not save in full. Tap Discard Recording. Then record the chat again.
You see Unfinished recording in Saved Chats.: TextPort kept a recording that you did not finish. Tap Continue to pick it up.
You picked WhatsApp, and there is no Scroll Capture card.: Tap the app name at the top. Tap Other. Or export the chat from WhatsApp.
There is no Scroll Capture at the top of the screen.: Scroll Capture needs iOS 17.5 or newer. Update iOS. Or import from screenshots.
None of these match.: Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

: Yes, while it is on. You start it and you stop it. Close other apps and turn on Do Not Disturb first, so no other messages show.
: Up to 15 minutes. For a longer chat, make two recordings and process each one.
: Yes. Save the recording in Photos. Then import it from Photos.