What if no conversations match the name?

Check the spelling, or try part of the name, the number, or the email. Click Clear filter to see all conversations.

What if I see “No conversations in this date range”?

The date button above the list limits it. Click Clear date filter.

This conversation has no messages in the days you picked. Click Clear date filter.

Click Choose a backup. Pick a backup.

Some messages may be missing. See Fix a stuck or stopped backup.

Click Go to Backups. Then back up your iPhone.

This file wasn't in the iPhone's backup. Files kept only in iCloud aren't included.

Email support@textportapp.com. Say which step you were on. Say what you saw. We usually reply within a day.

The one above the list limits the list. The one next to Export limits the open conversation only.

Click the button with two arrows, next to the All time button in the conversation. Its tip says Show newest first . Exports use the same order.

Click it, or Preview . See Preview and save photos and files .

Click People at the top of the conversation. See Copy a message or go to a reply .

iMessage and SMS are two conversations. Click the Also: line under the name to open the other one.

Windows 4 steps · Updated Nov 5, 2026

In TextPort:

Click Messages at the top.
Type a name in Filter by name.
Click the conversation.
To see some days, click All time next to Export. Pick the days. Click Apply.

Click Messages

It is at the top left. The conversation list opens.
Type a name and click the conversation

Type a name, number, or email in Filter by name (1). Click the conversation (2). Its messages open.

You can also press Ctrl+K to go to Filter by name.
Read the messages

The newest are at the bottom. Scroll up for older ones. Click Newest to go back.
Click All time, then Apply

Click All time next to Export (1). Pick a day under From and To. Click Apply (2).

You can also press Ctrl+G. To see every day again, click All time in this window.

The conversation is open and shows the days you picked. You can export it from here.

What you seeWhat to do

No conversations match “Maya”: Check the spelling, or try part of the name, the number, or the email. Click Clear filter to see all conversations.
No conversations in this date range: The date button above the list limits it. Click Clear date filter.
No messages in this date range: This conversation has no messages in the days you picked. Click Clear date filter.
No backup is open: Click Choose a backup. Pick a backup.
This backup didn’t finish: Some messages may be missing. See Fix a stuck or stopped backup.
No messages yet: Click Go to Backups. Then back up your iPhone.
Not in this backup: This file wasn't in the iPhone's backup. Files kept only in iCloud aren't included.
None of these match.: Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

: The one above the list limits the list. The one next to Export limits the open conversation only.
: Click the button with two arrows, next to the All time button in the conversation. Its tip says Show newest first. Exports use the same order.
: Click it, or Preview. See Preview and save photos and files.
: Click People at the top of the conversation. See Copy a message or go to a reply.
: iMessage and SMS are two conversations. Click the Also: line under the name to open the other one.