What if me is next to the wrong person?

In Chat Details, tap the person who is you. Turn on This is me. Tap the back button, then the X. Your messages move to the right.

What if I see “Participant details can't be edited for this chat.”?

This chat keeps its names as imported. You can still change the Chat Name.

What if phone numbers are missing?

Tap Match from Contacts under People in Chat Details. If it is not there, type each number in Phone or email. See Add phone numbers to a PDF.

What if I see “Contacts access is off, so the missing numbers stay blank.”?

Tap Match from Contacts. Settings opens. Turn on Contacts for TextPort.

What if a message shows the wrong sender?

See Fix who sent a message. It works for chats from screenshots or Scroll Capture.

What if on the You screen, an orange Prefilled tag is next to Details?

TextPort filled in your name or number from your other chats. Keep it, or type over it.

What if none of these problems match mine?

Email support@textportapp.com. Say which step you were on. Say what you saw. We usually reply within a day.

Does the chat name show on my PDF?

No. The chat name is your label for the chat. Printouts use the people's names.

Can I edit names in a WhatsApp or Messages chat?

Yes. You can change the chat name, each person's name, their phone or email, and who is you. You cannot change the messages. Those chats are exact copies.

Does this change my phone's contacts?

No. The names only change inside TextPort.

How to edit the chat name and people's names with TextPort

iPhone 7 steps · Updated Nov 10, 2026

Quick answer

In the chat:

Tap the chat name at the top. Chat Details opens.
Tap Chat Name. Type a name, then tap Done.
Tap a person under People. Type the right name.
Tap the back button, then the X.

Your changes save when you close Chat Details.

What you need

✓TextPort on your iPhone
✓A chat saved in TextPort

Steps

Tap the chat name at the top

Open the chat first. Chat Details opens.

You can also tap … next to Export, then Chat Details.
Tap Chat Name

It is the first row. A box named Chat Name opens.
Type the name, then tap Done

Type the name you want, like Thursday Soccer. Chat Details shows it.
Tap a person under People

Tap the person you want to fix. Participant opens.

Your own row has a gray Me tag. Its screen is called You.
Type the right name

Tap the name box under Details. Type the name.

Add a phone number in the Phone or email box under it.
Tap the back button

It is in the top left. Chat Details shows again.

Do steps 4 to 6 for each person you want to fix.
Tap the X

It is in the top right of Chat Details. Your changes save.

Done

The chat has the name you picked. Each person shows the right name. Your PDF uses these names.

Problems

What you seeWhat to do

Me is next to the wrong person.: In Chat Details, tap the person who is you. Turn on This is me. Tap the back button, then the X. Your messages move to the right.
Participant details can't be edited for this chat.: This chat keeps its names as imported. You can still change the Chat Name.
Phone numbers are missing.: Tap Match from Contacts under People in Chat Details. If it is not there, type each number in Phone or email. See Add phone numbers to a PDF.
Contacts access is off, so the missing numbers stay blank.: Tap Match from Contacts. Settings opens. Turn on Contacts for TextPort.
A message shows the wrong sender.: See Fix who sent a message. It works for chats from screenshots or Scroll Capture.
On the You screen, an orange Prefilled tag is next to Details.: TextPort filled in your name or number from your other chats. Keep it, or type over it.
None of these match.: Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

Questions

: No. The chat name is your label for the chat. Printouts use the people's names.
: Yes. You can change the chat name, each person's name, their phone or email, and who is you. You cannot change the messages. Those chats are exact copies.
: No. The names only change inside TextPort.