Can I open my messages from the backup folder?

No. The files in a backup are in Apple’s format and have no names you can read. Open the backup in TextPort to read and export your messages.

Is an export the same as a backup?

No. A backup is a copy of your iPhone data that TextPort reads. An export is a file you can open anywhere, like a PDF, CSV, or text file.

Yes. Click … next to a backup and click Delete… . It is gone for good. It does not go to the Recycle Bin.

Back up your iPhone again on the other PC. It is the simplest way to get a working backup there.

You will see the folder of an iPhone backup in File Explorer.

Windows 3 steps · Updated Oct 5, 2026

1

Click Backups

Click Backups at the top of TextPort. Your backups show under On this PC.
2

Click the three dots next to a backup

Click … at the right of the backup you want. A menu opens.
3

Click Show in folder

File Explorer opens with that backup’s folder selected.

File Explorer shows where the backup is saved on your PC.

New backups go to %APPDATA%\TextPort\backups\snapshots unless you chose another folder.
To save new backups somewhere else, click Change folder on the Backups page. Old backups stay where they are.
You can also click the gear for Settings, then Open backups folder.
Backups made by Apple Devices or iTunes show in their own group: Made by Apple Devices or iTunes. TextPort only reads those.

: No. The files in a backup are in Apple’s format and have no names you can read. Open the backup in TextPort to read and export your messages.
: No. A backup is a copy of your iPhone data that TextPort reads. An export is a file you can open anywhere, like a PDF, CSV, or text file.
: Yes. Click … next to a backup and click Delete…. It is gone for good. It does not go to the Recycle Bin.
: Back up your iPhone again on the other PC. It is the simplest way to get a working backup there.