What if there is no View Attachments in the menu?

The chat has no photos or files on this iPhone. Chats from screenshots show View Screenshots. Scroll Capture chats show View Screen Recording.

What if a tab is empty?

The chat has no files of that type. Tap another tab.

The file is not on this iPhone. See Recover missing photos and attachments.

Some files are not on this iPhone, so TextPort cannot make the ZIP file. Share one file at a time. Or see Recover missing photos and attachments.

See Recover missing photos and attachments.

Email support@textportapp.com. Say which step you were on. Say what you saw. We usually reply within a day.

In the Other tab. There is no separate tab for audio.

TextPort reads the text in your screenshots. It may cut out a photo it finds. If a photo is missing, long press the message and tap Add attachment .

iPhone 6 steps · Updated Nov 10, 2026

In the chat:

Tap …

Open the chat. It is next to Export at the bottom.
Tap View Attachments

Attachments opens.
Tap a tab

Pick Images, Videos, Documents, or Other at the top.

Voice notes and other files are in Other.
Tap a photo or a file

It opens full screen. Its name is at the top.
Tap the share button

It is in the top right. The iPhone share sheet opens.
Tap Save to Files

Pick a folder to keep it. Or tap an app to send it.

For a photo, tap Save Image to put it in Photos.

You found the file you wanted. It is saved or sent.

What you seeWhat to do

There is no View Attachments in the menu.: The chat has no photos or files on this iPhone. Chats from screenshots show View Screenshots. Scroll Capture chats show View Screen Recording.
A tab says No Images, No Videos, No Documents, or No Other Files.: The chat has no files of that type. Tap another tab.
Not available on this device: The file is not on this iPhone. See Recover missing photos and attachments.
Couldn’t Share Attachments: Some files are not on this iPhone, so TextPort cannot make the ZIP file. Share one file at a time. Or see Recover missing photos and attachments.
A photo is missing from a Messages chat.: See Recover missing photos and attachments.
None of these match.: Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

To send every file at once, tap the share button on Attachments. TextPort makes one ZIP file.
You can also long press a photo in the chat and tap Share.
Stickers are in Images.

: In the Other tab. There is no separate tab for audio.
: TextPort reads the text in your screenshots. It may cut out a photo it finds. If a photo is missing, long press the message and tap Add attachment.