How to export a chat to a text file

iPhone 5 steps · Updated

Quick answer

In TextPort:

  1. Open the chat in Saved Chats.
  2. Tap Export at the bottom.
  3. Tap Text. Text Preview opens.
  4. Tap the share button in the top right.
  5. Tap Share to send it, or Files to save it.

What you need

  • ✓TextPort on your iPhone
  • ✓A chat saved in TextPort

Steps

  1. Tap the chat in Saved Chats

    Open TextPort. The chat opens.

    The Saved Chats list with one chat
  2. Tap Export

    It is the blue button at the bottom. Export Chat opens.

    A chat with the blue Export button at the bottom
  3. Tap Text

    It is the last row. Text Preview opens.

    TextPort may ask you to unlock this.

    The Export Chat sheet with Text highlighted
  4. Tap the share button

    It is the blue button in the top right (2). A card opens.

    To paste the chat in another app, tap the copy button (1) instead.

    Text Preview with the copy button marked 1 and the share button marked 2
  5. Tap Share or Files

    Share (1) sends the file to an app. Files (2) saves it on your iPhone or in iCloud Drive.

    The share card with Share and Files marked 1 and 2, next to Share Link

Done

You have a text file. Each line has the date and time, the sender, and the message.

Problems

Export Failed

Tap Try Again. If it fails again, close the chat and open it once more.

Your messages say outgoing, not your name.

Your name is not saved for this chat. Add it in Chat Details. See Edit the chat name and people's names. Then export again.

There are no dates or times.

The chat has its times hidden. In the chat, tap …, then Show Timestamps. Export again.

You need only some dates.

See Export only a date range.

None of these match.

Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

Questions

TextPort

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