How to pick which app the chat came from

iPhone 4 steps · Updated

Quick answer

In TextPort:

  1. Tap Add Chat.
  2. Tap the app name at the top. Select Chat App opens.
  3. Tap the app the chat is in. You can search for it at the top.

The sheet then shows only the ways that work for that app.

What you need

  • ✓TextPort on your iPhone

Steps

  1. Tap Add Chat

    Open TextPort. It is at the bottom of Saved Chats.

    The Saved Chats screen with the Add Chat button

  2. Tap the app name at the top

    It has a small arrow next to it. Select Chat App opens.

    The Add Chat sheet with the Messages app name at the top

  3. Tap the app the chat is in

    Tap Messages (1), WhatsApp (2), or any other app. The sheet shows the ways for that app.

    If your app is not in the list, scroll to the end. Tap Other.

    The Select Chat App list with Messages and WhatsApp marked 1 and 2, then ChatGPT, Messenger, Instagram, and more

  4. Check the cards

    For Messages you see Import with Scroll Capture, Import from Messages, and Continue on Mac or Windows.

    The Add Chat sheet set to Messages with three import cards

Done

TextPort knows the chat's app. It shows the ways that work for it, and remembers it for next time.

Problems

You cannot find your app.

Type its name in Search apps.... If it is not there, tap Other. Screenshots and Scroll Capture work for any app.

You picked the wrong app.

Tap the app name at the top again. Pick the right app.

You picked Messages, but the first card says On Your iPhone.

Your iPhone does not offer Import from Messages. It needs iOS 26 or newer. Tap On Your iPhone to use Scroll Capture.

Your chat is in Facebook Messenger, but there is no Facebook.

Tap Messenger. It is the same app.

None of these match.

Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

Questions

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