What if there is no Edit Message in the menu?

The chat came from Messages, WhatsApp, or LINE. Those are exact copies, so you cannot edit them.

What if a message is missing?

TextPort cannot add a message by hand. Take the screenshots again with more overlap. Import them as a new chat.

What if every message has the wrong year?

See Change the year for many messages at once.

What if many words are wrong?

The screenshots may be blurry or small. See How to take good screenshots for TextPort. Then import again.

What if a person's name is wrong?

See Edit the chat name and people's names.

What if none of these problems match mine?

Email support@textportapp.com. Say which step you were on. Say what you saw. We usually reply within a day.

Not with one tap. Press and hold the message. Edit it back.

Why did TextPort get a word wrong?

It reads the words from the picture. Blurry or small text makes mistakes more likely.

Can I see the screenshots a chat came from?

Yes. Tap … at the bottom of the chat. Tap View Screenshots .

How to fix wrong text, times, or missing messages

iPhone 8 steps · Updated Nov 5, 2026

Quick answer

In the chat:

Press and hold the wrong message.
Tap Edit Message for words, or Edit Timestamp for the time.
Make the change. Tap the checkmark.

On the wrong side? Tap Mark as Outgoing or Mark as Incoming. Extra message? Tap Delete. A missing message needs a new screenshot and a new import.

What you need

✓TextPort on your iPhone
✓A chat imported from screenshots or Scroll Capture

Steps

Tap the chat in Saved Chats

The chat opens. Scroll to the wrong message.
Press and hold the message

A menu opens with Edit Message (1), Edit Timestamp (2), and Delete (3).

If there is no Edit Message, see the problems below.
Tap Edit Message

Edit Message opens with the text.
Fix the words, then tap the checkmark

Change the text (1). Tap the checkmark (2). The sheet closes.
Tap Edit Timestamp

Press and hold the message first. Edit Timestamp opens.
Pick the day and time, then tap the checkmark

Tap the day (1). Tap the time (2) to change it. Tap the checkmark (3).
Tap Mark as Outgoing

Press and hold the message first. It moves the message to the other side. Mark as Incoming moves it back.

In a group chat, tap Change Sender. Pick the right name.
Tap Delete

Press and hold the message first. TextPort asks Delete this message? Slide Slide to delete to the end.

Done

The chat says what the real chat said. Exports use the fixed text.

Problems

What you seeWhat to do

There is no Edit Message in the menu.: The chat came from Messages, WhatsApp, or LINE. Those are exact copies, so you cannot edit them.
A message is missing.: TextPort cannot add a message by hand. Take the screenshots again with more overlap. Import them as a new chat.
Every message has the wrong year.: See Change the year for many messages at once.
Many words are wrong.: The screenshots may be blurry or small. See How to take good screenshots for TextPort. Then import again.
A person's name is wrong.: See Edit the chat name and people's names.
None of these match.: Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

Tips

For court, fix only names, dates, and times. Do not change what people said.

Questions

: Not with one tap. Press and hold the message. Edit it back.
: It reads the words from the picture. Blurry or small text makes mistakes more likely.
: Yes. Tap … at the bottom of the chat. Tap View Screenshots.