What if my iPhone has iOS 27 but shows the older steps?

TextPort shows the older flow on your iPhone. Follow the iOS 26 and earlier steps.

What if TextPort says to turn on notifications?

On iOS 27, TextPort cannot import without them. Tap Open Settings. Turn on Allow Notifications. Go back to TextPort.

You said no before. Tap Open Settings. Turn on Allow Notifications.

Tap Notify me on that screen. TextPort says We'll notify you when it's done.

Email support@textportapp.com. Say which step you were on. Say what you saw. We usually reply within a day.

No. TextPort does not get notifications from other apps.

Yes. Turn off Notifications in TextPort's Settings . On iOS 27, keep Allow Notifications on in iOS Settings, or Messages imports cannot run.

In iOS Settings, tap Apps, then TextPort, then Notifications. Turn on Allow Notifications.

iPhone 3 steps · Updated Nov 5, 2026

During an import:

Already said no? In iOS Settings, tap Apps, then TextPort, then Notifications. Turn on Allow Notifications.

Tap Allow notifications

You see this card during the first setup. TextPort uses these notifications to start the shortcut. You do not see them.

Tap Continue

Follow the import as it runs shows after you pick the dates.

You can tap Not now. The import still works. iOS asks again when you tap Start import.

Tap Allow

iOS asks if TextPort can send notifications.
Check Notifications in TextPort

Tap the gear, then turn on Notifications. This one tells you when a chat is ready.

TextPort can tell you when an import needs you and when your chat is ready.

What you seeWhat to do

Your iPhone has iOS 27, but you see Follow the import as it runs.: TextPort shows the older flow on your iPhone. Follow the iOS 26 and earlier steps.
Turn on notifications: On iOS 27, TextPort cannot import without them. Tap Open Settings. Turn on Allow Notifications. Go back to TextPort.
Notifications Disabled: You said no before. Tap Open Settings. Turn on Allow Notifications.
You tapped Don't Allow, and there is no question now.: In iOS Settings, tap Apps, then TextPort, then Notifications. Turn on Allow Notifications.
A chat is Processing your Chat, and you want to know when it is done.: Tap Notify me on that screen. TextPort says We'll notify you when it's done.
None of these match.: Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

: When an import needs you, and when your chat is ready.
: No. TextPort does not get notifications from other apps.
: Yes. Turn off Notifications in TextPort's Settings. On iOS 27, keep Allow Notifications on in iOS Settings, or Messages imports cannot run.