Is TextPort safe? Security, privacy, and legitimacy explained

Text messages are some of the most sensitive data on your phone, so it's the right instinct to ask whether an app that processes them is safe before you use it. TextPort is a legitimate app from a registered company, distributed and billed through Apple's App Store, holding a 4.3 out of 5 rating across more than 1,100 ratings. It cannot access anything on your phone you don't explicitly give it, it requires no account, and it doesn't sell personal data.

"Is it safe" breaks into four questions: who is behind the app, what it can access, what happens to your conversations, and what happens to your money. Here is each one, with specifics you can verify yourself.

Who makes TextPort?

TextPort is developed by Tsubasa Technologies G.K., a registered Japanese company (listed on the App Store as Tsubasa Technologies LLC). The app has been on the App Store since 2025 and is available in dozens of country storefronts worldwide.

Signals you can check independently:

• App Store presence — the TextPort listing shows a 4.3/5 average across 1,100+ ratings. Every app on the App Store passes Apple's review process, and its privacy label (more below) is publicly visible.
• A published privacy policy and terms — available at textport.com/privacy and textport.com/terms, naming the company and its data practices in specific terms rather than boilerplate.
• Reachable support — [email protected], which is also the contact for privacy and deletion requests.
• Published research — TextPort runs and publishes original survey research under its own name.

None of that makes an app automatically trustworthy, but it's the opposite profile of a scam: an identifiable company, a persistent App Store history with a large public rating base, and payment handled by Apple rather than by the app itself.

What can TextPort access on your phone?

iOS does not let third-party apps read your Messages database, TextPort included. Your iMessage history, WhatsApp database, and other app data are sandboxed by the operating system.

TextPort works within that boundary by design. It only ever sees what you deliberately hand it:

• Screenshots you select from your photo library, or
• Screen recordings you make of a conversation and choose to import.

There is no background access, no permission that unlocks your message history, and no way for the app to see a conversation you didn't capture and import yourself. If you import three conversations, those three conversations are the entirety of what TextPort has.

The desktop companion app works differently: it reads a local backup of your iPhone on your own computer, and its exports are processed locally on your machine, not uploaded to TextPort's servers as part of the export process.

What happens to conversations you import?

When you import a conversation in the iPhone app, TextPort uses secure cloud processing to transcribe your screenshots or recording into structured text; that's what turns a video of you scrolling into a clean, timestamped export. Here's how that data is handled, per the privacy policy:

• You control what goes in. Only content you explicitly import is processed.
• Retention is under your control. Imported conversations and generated exports are retained until you delete them. Deleting removes them from active systems, with limited backup copies removed shortly after.
• No selling, no ad profiling. TextPort does not sell personal information and does not use it for cross-context behavioral advertising.
• No account, no identity attached. TextPort requires no email, name, or password. The app operates on an anonymous device identity, so there is no profile of you linking your conversations to your real-world identity.
• Payments never touch the app. Apple processes all transactions; TextPort never receives your card number.

What the App Store privacy label shows

Apple requires every app to declare its data collection publicly. TextPort's label lists purchase history, device identifiers, and crash/performance diagnostics, all under "Data Not Linked to You", Apple's category for data that is not tied to your identity. There is no collection declared under categories like contacts, location, browsing history, or financial info.

Is it safe to pay for TextPort?

TextPort is billed exclusively through Apple's in-app purchase system, which means:

• The exact price is displayed on Apple's purchase sheet before you confirm with Face ID.
• Cancelling takes under a minute in Settings → your name → Subscriptions: no emails, no phone calls.
• Refunds are decided by Apple, not the developer, at reportaproblem.apple.com.

There's also a meaningful free tier: you can import and review your first three conversations without paying, so you can verify the app does what it claims before any money changes hands.

Honest limitations to know about

Three things to know before you rely on it:

• It is not a certified legal transcript service. TextPort's own terms state it plainly: the app is a software tool, not a law firm, certified court reporter, or forensic imaging service. Its exports are widely used to support legal filings, but you are responsible for reviewing accuracy, and questions about admissibility belong with your attorney.
• Transcription should be reviewed. TextPort reconstructs conversations from images using OCR-based transcription. Accuracy is high, and the app lets you review and correct every message before exporting — do that review, especially for legal use. Exports from the desktop app don't need it: they read message text directly from your iPhone backup, with no transcription step.
• Cloud processing is involved. Phone-app imports are processed on secure servers, not on-device. If your threat model requires that message content never leave your device, use the desktop app's local export path instead.

The bottom line

Every claim on this page is checkable: the App Store privacy label, the published privacy policy and terms, the 4.3-star average across 1,100+ public ratings. If you want to evaluate the app firsthand without committing anything, download TextPort and run a free import — you'll see what it does with a conversation before you pay or export anything. For a full walkthrough, see the TextPort review or What is TextPort?