What if there is no Continue on Mac or Windows card?

It shows only when Messages is picked. Tap the app name at the top. Tap Messages.

What if you do not have a computer?

Tap Continue on iPhone instead. Scroll Capture opens.

Turn on Messages in iCloud on your iPhone and your Mac. Wait for them to download.

Use a USB cable. Tap Trust on your iPhone. See Fix an iPhone not showing up.

Email support@textportapp.com. Say which step you were on. Say what you saw. We usually reply within a day.

For a long chat with all its attachments. On Windows, TextPort reads a backup of your iPhone. On a Mac, it reads the Messages on that Mac.

No. This card is for Messages. For WhatsApp, use Import from WhatsApp .

iPhone 5 steps · Updated Nov 5, 2026

In TextPort, with Messages picked at the top:

Then install TextPort on the computer.

Tap Add Chat

Open TextPort. It is at the bottom of Saved Chats.
Tap Continue on Mac or Windows

Scroll down to the last card. Import using a Computer opens.

TextPort may ask you to unlock this.
Tap Mac or Windows PC

Which computer do you have? is at the top. Tap Mac (1) or Windows PC (2). The steps change to fit.
Tap Get TextPort for Mac

On Windows it says Get TextPort for Windows. Your browser opens the download page.

You can also go to textport.com/desktop on the computer.
Install TextPort on the computer

On Mac, see Install TextPort for Mac. On Windows, see Install TextPort for Windows.

You have the download page for your computer. The computer guides take it from there.

What you seeWhat to do

There is no Continue on Mac or Windows card.: It shows only when Messages is picked. Tap the app name at the top. Tap Messages.
You do not have a computer.: Tap Continue on iPhone instead. Scroll Capture opens.
Your texts are not in Messages on your Mac.: Turn on Messages in iCloud on your iPhone and your Mac. Wait for them to download.
Your PC does not see your iPhone.: Use a USB cable. Tap Trust on your iPhone. See Fix an iPhone not showing up.
None of these match.: Email [email protected]. Say which step you were on. Say what you saw. We usually reply within a day.

: For a long chat with all its attachments. On Windows, TextPort reads a backup of your iPhone. On a Mac, it reads the Messages on that Mac.
: No. This card is for Messages. For WhatsApp, use Import from WhatsApp.